As a Customer Relations Executive, you will be the first point of contact for prospective and existing clients. You will play a vital role in ensuring excellent client experience by handling inquiries, providing accurate information, supporting case processing, and maintaining long-term relationships with clients. Below mentioning key particulars:- * Serve as the primary contact for all client inquiries via phone, email, chat, and in-person meetings. * Explain immigration processes, requirements, and services clearly and accurately. * Guide potential clients through the initial consultation and onboarding process. * Manage client databases and update records accurately and timely. * Handle client feedback, resolve complaints professionally, and escalate issues when necessary. * Conduct follow-up calls and emails to ensure high client satisfaction. * Assist in preparing client service reports and feedback summaries.
* * Competitive salary with attractive incentives. * Paid leaves. * Cell Phone Re-imbursement * Reward and recognition programs to celebrate your achievements. * Professional development and career growth opportunities. * Supportive and dynamic multicultural work environment. * Opportunities to make a real difference in clients' lives.
EDUCAN was established with the mission of helping people realize their dreams of achieving a better future and higher standard of living.Immigration laws are constantly changing to meet the demands of the communities they protect and can be a c... Read More
